Return & Exchange Policy

Beauty Products (Physical Items)

•    All beauty products are non‑returnable due to hygiene and safety standards.
•    Customers have 7 days from the delivery date to request an exchange for eligible items.
•    Exchanges are only accepted for unused, unopened, and undamaged products in their original packaging.
•    If an item arrives damaged or incorrect, please contact us within 48 hours so we can assist you.

Order Issues

If you experience any issues with your order, please contact us as soon as possible. We are committed to ensuring you receive the best experience and will do our best to assist within the guidelines of this policy.

Digital Products

• All digital products, including downloads, guides, templates, and educational materials, are non‑refundable.
• Due to the nature of digital content, all sales are final once the product has been delivered or accessed.

Service Deposits

All deposits made toward services or appointments are non‑refundable.
• Deposits may be transferred to a new appointment date if rescheduled within 10 days of the original appointment.
• Rescheduling outside of this window will require a new deposit.

Acceptance of This Policy
By completing a purchase on our website, you acknowledge and agree to the terms outlined in this Return & Exchange Policy.